Privacy Policy

1. Introduction

17Quantum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quantum computing education platform at 17quantum.com and our mobile applications (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria and complies with the Nigeria Data Protection Regulation (NDPR) 2019.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses
• Participate in community forums or discussions
• Contact our support team
• Subscribe to our newsletter or marketing communications
• Complete surveys or provide feedback

This personal information may include:

• Full name
• Email address
• Phone number
• Country and city of residence
• Educational background and qualifications
• Professional information and career interests
• Payment information (processed securely through third-party payment processors)

2.2 Learning Data

To provide and improve our educational services, we collect information about your learning activities:

• Course enrollment and completion data
• Assessment and quiz results
• Assignment submissions and grades
• Learning progress and time spent on courses
• Discussion forum posts and comments
• Certificates earned and achievements
• AI Ask conversation history

2.3 Technical and Usage Information

We automatically collect certain information when you access and use our Platform:

• Device information (type, operating system, browser type)
• IP address and general location information
• Cookies and similar tracking technologies
• Platform usage patterns and navigation paths
• Session duration and frequency of visits
• Crash reports and error logs

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Platform Operations and Services

• Creating and managing your account
• Providing access to courses and learning materials
• Processing course enrollments and payments
• Delivering personalized learning experiences
• Tracking learning progress and issuing certificates
• Facilitating community interactions and peer learning

3.2 Communication

• Sending course updates and announcements
• Providing customer support and responding to inquiries
• Sending educational content, newsletters, and marketing communications (with your consent)
• Notifying you of Platform changes or new features

3.3 Platform Improvement and Research

• Analyzing usage patterns to improve Platform functionality
• Conducting educational research to enhance learning outcomes
• Developing new features and services
• Testing and optimizing mobile performance

3.4 Legal and Security

• Complying with legal obligations and regulatory requirements
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms of Service and other policies
• Resolving disputes and troubleshooting issues

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Stripe, Paystack)
• Email service providers
• Analytics providers
• Customer support tools

4.2 Educational and Research Partners

With your consent, we may share anonymized learning data with universities, research institutions, and educational partners for quantum computing education research.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Data Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at legal@17quantum.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain legitimate business interests

Upon account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Children's Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at legal@17quantum.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by Nigerian data protection authorities
• Compliance with NDPR requirements for cross-border transfers

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our Platform
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe we have violated your data protection rights.