Cookie Policy

Last updated:

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our Platform. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how 17Quantum uses cookies and similar tracking technologies on our website (17quantum.com) and mobile applications.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Platform to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as:

  • Logging into your account
  • Setting privacy preferences
  • Filling in forms
  • Maintaining session state
  • Security and authentication

Examples: session_id, csrf_token, auth_token

Duration: Session or up to 30 days

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use the Platform, allowing us to improve functionality and user experience. They collect information such as:

  • Pages visited and features used
  • Time spent on pages
  • Navigation paths through the Platform
  • Error messages encountered
  • Device and browser information

Examples: Google Analytics (_ga, _gid), Mixpanel

Duration: Up to 2 years

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your preferences and settings
  • Language and region selection
  • Video player settings and playback position
  • Content recommendations based on viewing history
  • Progress tracking in courses

Examples: language_preference, video_settings, course_progress

Duration: Up to 1 year

2.4 Advertising and Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. They may:

  • Track visits across websites
  • Build a profile of your interests
  • Deliver personalized advertisements
  • Measure ad performance and conversions
  • Limit the number of times you see an ad

Examples: Facebook Pixel, Google Ads, LinkedIn Insight Tag

Duration: Up to 2 years

3. Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

3.1 Analytics Services

  • Google Analytics: Tracks website usage and user behavior
  • Mixpanel: Analyzes user engagement and retention
  • Hotjar: Records user sessions and heatmaps

3.2 Video and Content Delivery

  • Vimeo/YouTube: Embedded video playback
  • Cloudflare: Content delivery and security

3.3 Social Media

  • Facebook: Social sharing and advertising
  • Twitter: Social sharing features
  • LinkedIn: Professional networking and advertising

3.4 Payment Processing

  • Stripe: Secure payment processing
  • Paystack: African payment gateway services

4. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To verify your identity and maintain secure login sessions
  • Personalization: To remember your preferences and customize your experience
  • Performance: To optimize Platform speed and functionality
  • Analytics: To understand how users interact with our Platform
  • Marketing: To deliver relevant advertisements and measure campaign success
  • Security: To detect and prevent fraud and abuse

5. Managing Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our Platform, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie category

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

5.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete cookies after each session
  • Set exceptions for specific websites

For browser-specific instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Safari: Preferences → Privacy → Cookies and website data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Edge: Settings → Cookies and site permissions → Cookies and data stored

5.3 Mobile Devices

On mobile devices, you can manage cookies through:

  • iOS: Settings → Safari → Block All Cookies
  • Android: Chrome app → Settings → Site settings → Cookies

Important: Blocking or deleting cookies may affect Platform functionality. Some features may not work properly without essential cookies.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we respect your right to control tracking through our cookie consent manager and browser settings.

7. Data Retention

Cookie data is retained for different periods depending on the cookie type:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiration date or manual deletion
  • Analytics cookies: Typically stored for 2 years
  • Advertising cookies: Up to 2 years

8. International Transfers

Some of our third-party cookie providers may transfer and process data outside of Nigeria. These transfers are subject to appropriate safeguards, including standard contractual clauses and compliance with data protection regulations.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in:

  • Our cookie practices
  • Legal requirements
  • Third-party services we use
  • Technology and industry standards

We will notify you of material changes by updating the "Last updated" date and, where appropriate, by email or Platform notification.

10. Contact Us

If you have questions about our use of cookies, please contact:

17Quantum

Plot 234 Pride Complex, Maitama
Abuja, Nigeria

Email: legal@17quantum.com

Company Registration: RC4900499

11. Additional Resources

For more information about cookies and online privacy: